Frequently Asked Questions

What does it cost to create my virtual model and private dressing room?

There is a one-time charge of $2.99 to create a model and access your private dressing room. You can come back to the site as often and as many times as you wish from that point with no additional charges. You will also have access to our upcoming app. It’s going to be a HUGE help in the stores while shopping. Additionally, you won’t get frequent emails trying to sell you more products.

I am using my normal email address, but I am not able to create a model. Can you help?

Please verify that you don’t have an extra space before or after your email address. If that doesn’t work, please try a different browser or a different device. If you’re still having problems, feel free to contact us at customercare@mystylerules.com at any time.

I like seeing my 3D model, but don’t love the clothes you suggest. They are either too ‘old looking’ or not my style. How can I learn what to wear if the clothes are different than I typically buy?

In creating clothes for the models on the site, we chose basic garment elements such as V-necks, straight leg pants and jeans, pencil skirts, etc. You will find such elements in almost every garment you find in stores. Even if these clothes don’t suit your style or your personality, the rules will serve you well when you shop.

I am larger than an 18, but my model keeps defaulting to an 18. Am I doing something wrong?

No, you are not. While the software used to create the virtual models on MyStyleRules is state-of-the-art, it does have limits. Because of this, we are only able to make models up to size 18. Fortunately, through extensive testing, we discovered that the rules are the same for models larger than size 18.

What is your refund policy?

MyStyleRules, LLC has a No Refund policy. You assume the responsibility for your purchase, and no refunds will be issued. If you experience technical issues with your purchase, please contact us at customerservice@mystylerules.com.